Terms and Conditions

Agreement between user and deeprootsmontrose.com

Welcome to deeprootsmontrose.com. The deeprootsmontrose.com website (Site) is comprised of various web pages operated by Deep Roots Ag. L.L.C.. Deep Roots Ag. L.L.C. Brands, aka “deeprootsmontrose.com” (“Deep Roots Ag. L.L.C.” or the “Company”) is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (Terms). Your use of deeprootsmontrose.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. deeprootsmontrose.com is an E-commerce Site that provides high-quality smokable products made from organic hemp. These products include “Hemparettes” and “Cones”.

The consumer is responsible for educating themselves and making informed decisions. As with any product, do your research before purchasing. Information on this website is not intended as diagnosis, treatment, cure, or prevention of any illness or medical condition. You must be 18 years or older to purchase anything on this website.

All of our products are of a natural source. We grow, cultivate and process our own organic hemp. We do not endorse or sell any illegal or substances on this website. If you find something on our site that you believe is suspect please email deeproots.ag17@gmail.com so we may investigate this. We research our products before placing them on this site to ensure our customers get only quality products.

Privacy

Your use of deeprootsmontrose.com is subject to Deep Roots Ag. L.L.C.’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting deeprootsmontrose.com or sending emails to Deep Roots Ag. L.L.C. constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Deep Roots Ag. L.L.C. is not responsible for third party access to your account that results from theft or misappropriation of your account. Deep Roots Ag. L.L.C. and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Deep Roots Ag. L.L.C. does not knowingly collect, either online or offline, personal information from persons under the age of eighteen.

Shipping Policy

ALL SMOKABLES ARE NOT SOLD TO THE FOLLOWING US STATES: Idaho (ID), Indiana (IN), Iowa (IA), Kentucky (KY), Nebraska (NE) and North Dakota (ND).

Orders will be charged USPS flat rate shipping unless you specify expedited. Orders exceeding $100.00 – flat rate shipping will be free. You are responsible for all shipping costs if you choose expedited shipping. All orders received before 2:00 pm mountain standard time will ship the same day except for holidays and weekends, they will be shipped the following business day. All orders received after 2:00 pm will be shipped the following business day.

If the order is on backorder there will be a delay in your purchase, and you will be contacted by a customer service representative if your item becomes no longer available and an immediate refund will be given.

All orders are shipped with tracking information that will be emailed directly to you once the order has been processed. For large orders, insurance and a signature will be required to deliver the item(s). Depending upon the location of your shipment we will utilize USPS.

Currently Deep Roots Ag. L.L.C. does not offer International Shipping.

Cancellation / Refund Policy:

We sell various products and we take the quality of them very seriously. If there are any issues with your product please let us know right away. Any order may be returned within 30 days if unopened and in original condition for a full refund minus shipping costs. After 30 days no returns will be accepted. If any product has been opened no return will be accepted. 
Return Policy on SALE ITEMS: Any order may be returned within 30 days if unopened and in original condition – All BUY/GET Sale items ordered MUST be returned together in order to receive a refund.

If you have any questions please contact us at deeproots.ag17@gmail.com.

Deep Roots Ag. L.L.C. is not responsible and will not issue refunds for any lost or stolen goods. Deep Roots Ag. L.L.C. is also not responsible and will not issue refunds for international shipments that are lost or taken by customs.